Japan Privacy Policy (APPI)
Last updated: 17 August 2026
This Japan Privacy Addendum supplements our Global Privacy Policy where Japan’s Act on the Protection of Personal Information (APPI) applies.
Controller
GLOBAL TRADING INNOVATIONS LIMITEDtrading as VUNRO
Unit B, 3/F., Kai Wan House
146 Tung Choi Street
Kowloon, Mongkok
Hong Kong
Privacy email: support@getvunro.com
Information and purposes
The Global Privacy Policy explains the identity and contact, account, order and transaction, support, marketing-choice, device, network, cookie, approximate-location, fraud, security and privacy-request information we process; its sources; recipients; purposes; and retention criteria.
We specify our purposes before or when collecting personal information and do not use it beyond what is necessary for those purposes without consent unless APPI permits otherwise. We do not intentionally request sensitive personal information. If it is required, we obtain consent where APPI requires it.
Transfers outside Japan
Personal data may be processed in Hong Kong, the United States and other countries where disclosed service providers operate. When APPI requires consent for a transfer to a third party outside Japan, we provide the information APPI requires about the destination privacy system and recipient safeguards. Where we rely on equivalent protective measures or another permitted route, we take the required measures to support continued protection and provide information about them on request.
Retention
We use the periods or criteria in the Global Privacy Policy. When information is no longer needed for a disclosed purpose, we erase or de-identify it without undue delay unless retention remains necessary or is required by law.
Your APPI rights
Subject to APPI’s conditions and exceptions, you may request notification of purpose; disclosure of retained personal data and relevant third-party provision records; correction, addition or deletion of inaccurate data; and cessation of use, deletion or cessation of third-party provision. We may verify identity and will explain a refusal where required.
Corporate representative information required to be made accessible under APPI is available without delay on request to the privacy email above; no owner’s personal details are published on this website.
How these privacy request forms work
The form sends the email address, request type and legal regime to Avada, our privacy-request form provider. As part of the same deliberate submission, it also sends the same request to VUNRO's Cloudflare-hosted fallback for secure logging and Freshdesk case handling. This fallback send happens for every deliberate submission and is not conditional on Avada confirming or failing delivery. Cloudflare Turnstile processes security signals to protect the form from automated abuse; VUNRO does not use those signals for advertising.
Avada may separately create its own request record and send a confirmation or identity-verification message. The request is reviewed manually. Submitting it does not instantly export, correct or delete data, show request history, or complete a sale or sharing opt out.
Request record retention: Security HMAC rate records are kept for no more than 2 hours. Semantic deduplication and delivery metadata are kept for no more than 30 days. Encrypted actionable request data held by Cloudflare is erased promptly after confirmed delivery to Freshdesk or an audited manual handoff; unresolved requests remain encrypted until handled. A Freshdesk compliance case may be kept for up to 6 years after closure where needed for legal, regulatory, dispute or audit purposes, and is deleted sooner when no longer needed.
Submit a privacy request
These controls create a request with our privacy-service provider. We may ask for information reasonably necessary to verify identity for access, correction or deletion. You can also email support@getvunro.com.
Access or receive a copy
Ask whether we hold information about you and request a copy where applicable.
Correct information
Ask us to correct inaccurate or incomplete account information.
View existing requests
Ask to view privacy requests associated with your email address.
Delete information
Ask us to delete eligible information. Legal, security and transaction records may need to be retained.
Complaints and contact
Controller
GLOBAL TRADING INNOVATIONS LIMITEDtrading as VUNRO
Unit B, 3/F., Kai Wan House
146 Tung Choi Street
Kowloon, Mongkok
Hong Kong
Privacy email: support@getvunro.com
If we do not resolve a complaint, Japan’s Personal Information Protection Commission publishes consultation and complaint routes.
